Quantum Associates, Inc
"The Waste Eliminators"
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Partial List of Interventions Customer: $15 million Design-build Construction Company Sector: Construction Scope: ISO 9001:2000 implementation Interventions: Policy and procedure preparation Results achieved: Client implemented the procedures resulting improved operations and a reduction in defective work.
Customer: $30 million Display and Exhibit Company Sector: Manufacturing Scope: Transition from ISO 9001:1994 to ISO 9001:2000 Interventions: Developed policy manual and revised procedures to meet the requirements of ISO 9001:2000. Trained internal auditors and conducted internal audits of the quality system. Results achieved: Client past his surveillance and transition audit on the first try without any non-conformances
Customer: $22 billion Health Care Company Sector: Service Scope: Provided Team Problem solving training for one division and process mapping for Mail and Package delivery group. Interventions: Problem solving tools and methodology, Current state and Future state functional and cross functional mapping, value-add analysis. Some results achieved: The Divisional team applied the problem solving tools on the job shortly after the training to resolve some chronic problems. The Mail and package delivery services chose three processes to implement the solutions generated during the creation of the future state maps. Eliminated 30% of the steps in the three processes and reduced total cycle time 45%.
Customer: $6 billion Consumer Products Company Sector: Manufacturing Scope: Lean Manufacturing Assessment Interventions: Employee Lean Overview Training, Lean Business Simulation, Lean Assessment, Value Stream Mapping, value-add analysis, available time to uptime analysis, downtime analysis, changeover analysis, overall equipment effectiveness (OEE) analysis, customer demand analysis (takt time), and recommendations to achieve Future State Results achieved: Client used the results of our analysis and recommendations and began self implementation of Kaizen events within two weeks following our assessment.
Customer: $700 million Global Product Safety Organization Sector: Service Scope: Lean Assessment, training and implementation Interventions: Kaizen events, Value stream mapping, Root cause analysis, 5S, and Lean System for Managing daily work Some results achieved: Europe Transaction Center Kaizen resulted in reducing lead time for preparing customer certification documents from 65 days to 10 days; Created Value Stream maps for North American, European, Asian Transaction Centers and Fire Safety Division. Identified kaizen activities to achieve the future state; Facilitated Lean System for Managing for five Conformity Assessment Sections in a $6 million division resulting in a 33% reduction in project WIP for one section and improved workflow; Worked with lean change agent and 5S team to implement 5S in Canadian operation; Trained numerous employees in lean applications (takt time, root cause analysis, leveling, continuous flow, and first pass yield). Reduced order lead time from 7 days to 2 days for alarm protection group.
Partial Client List: Ark-Les - U.S. Controls Division, Caremark Rx, Horning Wire, International Decorators, Inc, Nordenia USA, Wilton Tool, S.C. Johnson, Abbott Laboratories, Nimlok Company, Stuckey Construction Company, Inc., Underwriters Laboratories.
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wcarter@quantumassocinc.com with
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