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"Providing Solutions For Creating Customer Value" Our mission is to anticipate and meet the process improvement and training needs of our clients with integrity, creativity, and a passion for adding value.
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Companies hire us because of our experience, knowledge and passion for improving process performance Company ProfileQuantum Associates was founded in 1999 by Willie Carter. After spending over 25 years working for various industrial firms in operation and quality management roles Willie decided to establish his own consulting firm to leverage his skills, knowledge and abilities to help industrial and service firms improve their key business processes - the heart of organizations - and in turn deliver dramatic improvements in product or service quality and the bottom line. Our associates have multiple years of experience in the manufacturing and service sectors. Every one of our experts has spent time on the plant floor and in the back office facing-and resolving-the same challenges you face every day. Our associates know, understand and respect the economic prowess of the manufacturing and service industries in the U.S. We are committed to keeping U.S. companies competitive. Our proven four-step approach to business improvement is geared to providing solutions that have the most positive impact for your business, your employees and your customers. We have developed alliances with other consultants to add depth to our consulting team and value for our clients. Some of the benefits you will gain when we deliver a business improvement solution are: Certified professionals with an average of 20+ years hands-on industry experience in Lean, Six Sigma, Quality Management, Business Process Improvement, Project Management, Theory of Constraints, Organization Development, and ISO 9000. Experience with Clients in various industry sectors (product safety, food processing, pharmaceuticals, automotive, tool and die, retail, non-profits, government, etc.). We can leverage this know-how and experience to help improve your organization. Sustainable solutions that deliver a high return on your consulting or training investment.
Willie Carter - President -
BA, MBA, Certified Lean Sensei, CMQOE, CISOLA With over 30 years experience in research and development, quality, manufacturing, operations, marketing, and business consulting Willie personally leads and directs all projects, staffing them carefully from our specialized team of consultants and strategic partners...(complete bio) "I worked closely with Willie to improve our processes, performance testing procedures, and overall quality. His experience, knowledge, work ethic, creativity, and professionalism allowed him to gain the support and confidence from all of us in the positions that directly worked with him in developing and implementing our quality improvement action plans. There is no doubt we wouldn't have been successful in the development and implementation of our process improvement initiatives without Willie's unparalleled leadership.” Steve Whitson , Manufacturing Operations Manager , Akzo Nobel Coatings
Felicia Hardy - Strategic Partner
- BSEE, MSEE, MBA, CSSBB, CSSMBB With over 20 years experience in program management, marketing and sales, engineering, quality, and business consulting, Felicia has extensive corporate leadership experience in global operations and Six Sigma...(complete bio) "Felicia is a consummate process improvement professional and is recognized as a leader in her field. She is self-motivated and, with little direction or authority, was able to help her client make significant strides with their Lean Six Sigma competencies. While consulting at DFAS she went the extra mile (literally by volunteering to support a site in Japan) to support the client.” Harold Wagner, MBA, PMP, Six Sigma Black Belt, Consultant, US Dept. of Defense - DFAS
Sheryl Koning - Strategic Partner
- BA, Certified in Myers-Briggs Type Indicator With over 25 years experience in human resources, organizational development, training, sales and business consulting, Sheryl is a proven organization development professional with experience in the consumer products...(complete bio)
"Sheryl Koning is highly self-disciplined and dedicated to her work.
Additionally, she always supports the goals and principles of the organization.
Under Sheryl’s leadership and direction, several training programs have been
substantially improved despite limited resources."
Patrick Lucansky - Strategic
Partner - BBA, MBA, CMC, CSSGB, CSSBB, CSSMBB, Lean Sensei With over 25years experience, Patrick Lucansky has held a variety of positions from Production Manager to Director of Operations to Small Business Ownership. He has spent 10 years in private industry and 15 years in consulting. Pat's strengths are in Lean Manufacturing...(complete bio) “Pat operates with integrity, professionalism and a sense of urgency. You can trust that Pat has the best interests of his clients in mind and is working hard to contribute to their success.” ROBERT LAMBERT, Partner, Samurai Business Group LLC®
Jose' L. Wilkins - Strategic
Partner - BSME, CSSBB, CSSMBB, CSSGB With over 25 years experience in safety & occupational health, nuclear, business consulting, engineering services and manufacturing support, Jose is recognized as an subject matter expert in applying unique applications to define...(complete bio) Our Role
We are members of the following professional associations: American Society for Quality, International Register of Certificated Auditors, Professional Member Institute of Management Consultants USA, , Chicago Minority Business Development Council, The Evanston Chamber of Commerce , Federation of Societies for Coatings Technology, Association for Manufacturing Excellence, Society of American Military Engineers and the Society of Manufacturing Engineers to name a few. Certified Minority Business Enterprise
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info@quantumassocinc.com with questions or comments about this web site.
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