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Our mission is to anticipate and meet the process improvement and training needs of our clients with integrity, creativity, and a passion for adding value.
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Company ProfileOur experts have multiple years of experience in the manufacturing and service sectors. Every one of our experts has spent time on the plant floor and in the back office facing-and resolving-the same challenges you face every day. Our associates know, understand and respect the economic prowess of the manufacturing and service industries in the U.S. We are committed to keeping U.S. companies competitive. Our proven four-step approach to business improvement is geared to providing solutions that have the most positive impact for your business, your employees and your customers. We have partnered with other organizations to offer additional services to provide the skill sets necessary to help you improve your operation and enhance your competitiveness. Some of the benefits you will gain when we deliver a business improvement solution are:
Willie Carter is the Principal Consultant. He personally leads and directs all projects, staffing them carefully from our specialized team of consultants and strategic partners. Willie has over 30 years experience as a professional quality and operations manager with the following companies: Dexter Corporation/Reliance Universal (AKZO NOBEL), Reichhold Chemicals and International Jensen. Prior to starting Quantum Associates, Carter was Vice President of Quality and Operations Support Services for International Jensen. He is an adjunct faculty member of the Walter E. Heller College of Business Administration at Roosevelt University (Chicago) teaching BA/MBA courses in Operations Management, Statistics and Executive Leadership. Certifications and degrees include: MBA (Honors), Roosevelt University, BA Chemistry, Southern Illinois University. Senior Member American Society for Quality (ASQ), Certified Lean Sensei, ASQ Certified Manager of Quality and Organizational Excellence, IRCA Certified ISO 9000 Lead Assessor , ASQ certificate in Customer Satisfaction Measurement, Team Facilitation and Quality Management certificates from the Joseph Juran Institute, ISO 9000 documentation certificate from Michigan State University, Process Mapping Training courtesy of Motorola University, and Just -in-Time Manufacturing certificate from Ken Wantuck and Associates. Since 1986, Willie has generated millions of dollars of bottom line savings for companies by maximizing value and minimizing waste in manufacturing, management and administrative processes. He has put together a specialized team of consultants with various skill sets (ISO 9000, Lean Manufacturing, Lean, Six Sigma, Process Performance Improvement, Team building, team problem solving/root cause analysis, organization development and project management) dedicated to helping industrial and service organizations become more efficient and cost competitive. He is a member of the following organizations: Association for Manufacturing Excellence, American Society for Quality, Institute of Management Consultants, Society of Manufacturing Engineers, Society of American Military Engineers, Beta Gamma Sigma Honorary Business Society, Delta Mu Delta International Honor Society in Business Administration, and Kappa Alpha Psi Fraternity Inc. (Read More About Willie) “As a member of the executive staff at International Jensen, Willie Carter was just as comfortable working alongside associates at any level of a global manufacturing organization. He excelled at motivating people to work toward a common purpose, while showing them how to be better and more efficient in their daily tasks. More importantly, he made people feel that their individual contributions really mattered to the company's performance. As Vice President of Quality, Willie not only led the company's successful drive to ISO/QS 9000 certification, he did it in a way that unified the staff, showed them why it was so important to achieve the goal, and brought a straightforward, practical approach to a daunting task. Willie showed personal respect for every employee, and always shared a smile (and a bit of good-natured ribbing) to acknowledge a job well done. Even in stressful circumstances, Willie kept his cool with a sense of humor that made you want to be on his team.” Bob Rieder , Senior Engineer, International Jensen 
Our Role
We are members of the following professional associations: American Society for Quality, International Register of Certificated Auditors, Professional Member Institute of Management Consultants USA, , Chicago Minority Business Development Council, The Evanston Chamber of Commerce , Federation of Societies for Coatings Technology, Association for Manufacturing Excellence, Society of American Military Engineers and the Society of Manufacturing Engineers to name a few. Minority Business Certifications
Quantum Associates, Inc on Facebook Basic Business Statistics Course Now Available To learn more about how you can optimize your processes in the short-term, medium-term, and long-term, contact us today.
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Quantum Associates, Inc
