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"The
terms lean manufacturing, lean production, or lean management refer to a
complete business system for organizing and managing product development,
operations, suppliers, customer relations, and the overall enterprise that
requires less capital, material, space, time, or human effort to produce
products and services with fewer defects to precise customer desires, compared
with traditional modern management."
- The Lean Enterprise Institute
We
offer many affordable, interactive Lean Workshops to fit your needs (Review
list). Our on-site workshops range in price from $2800.00 to $7500.00
depending on the length of the workshop. Contact us today for more details on
scheduling and pricing (multiple session discounts available).
Are you ready to
eliminate waste in your administrative and manufacturing processes?
What
is Lean?
The
Lean Enterprise Institute defines Lean as "A business system for organizing
and managing product development, operations, suppliers, and customer relations.
Business and other organizations use lean principles, practices, and tools to
create precise customer value—goods and services with higher quality and fewer
defects—with less human effort, less space, less capital, and less time than
the traditional system of mass production."
Lean management works from the bottom up. Empowered
employee teams working smarter not harder, make key company decisions. Lean
process improvements are people-centric. It is not a cost, or inventory
reduction program, nor is it a way to reduce headcount. Lean management is a methodology that will create capacity, generate cash flow, improve customer
service, and improve work or material flow.
“I
hired Quantum Associates to introduce my organization to Lean Manufacturing.
They did an outstanding job of training my supervisors, team leaders and
operators. They were very well prepared and were able to get buy in from the
employees.”~ General
Manager
for a Mid-sized
Electronics Manufacturer
Managing
the Change to a Lean Organization
How do we engage the organization in
developing the Lean culture? This question brings us to the heart of the change
process. Two of the most successful ways to engage the organization are Lean
pilot projects/kaizen team events and reorganizing into value streams. (Read
More)
The
Benefits of a Lean Office
1.
Streamlines and accelerates the
enterprise level process that touch external customers and suppliers such as
order entry, customer service, accounts payable/receivable processing,
marketing, sales, R & D, product development and distribution.
2.
Streamlines key support
processes such as Information Technology, HR, Engineering, and Purchasing;
identifies internal customer requirements and value; improves communication
and cross-functional cooperation.
3.
Lean helps functional
departments focus on objectives, reduce non-value-added activities, measure
progress in fulfilling customer demand, create flow to reduce hand-off
breakdowns, implement pull and kanban systems and use visual management to
identify barriers to getting the work done.
4.
From an individual employee
perspective Lean reduces paperwork, manual entries and errors by using
standard work procedures, improves workplace organization, and clarifies
individual roles, responsibilities and objectives.
Understanding
the Potential of Lean Process Improvement
-
At
least 40% of operations costs are wasteful—activities that add no value to
the customer. The majority o these wasteful activities are caused
by multiple handoffs and decision points in your service processes.
-
Lean
organizations identify two times more cost reduction opportunity than
non-lean organizations by seeking to eliminate non-value-added activities.
Furthermore Lean organizations operate more efficiently, maintaining
cost-efficiency ratios that are considerably lower than the industry
average.
-
Lean
is inexpensive and generates solid returns—unlike other process
improvement methodologies such as Six Sigma, Lean process improvements do
not require significant up-front capital investment or certification. Lean
concepts are easy to apply and organizations leveraging Lean techniques
report immediate results of 20% to 40% cost reduction in 12 to 18 months
-
Lean
empowers executives and their staff to continuously challenge the status quo
to redefine value in the eyes of the customer.
Developing
a Lean Process Improvement Strategy
Lean process improvement is a company-wide initiative to achieve operational
excellence. It is an approach that facilitates improvement of process
efficiency and quality while delivering faster service and cost reduction.
Lean management is no longer confined to manufacturing. It can be
successfully applied to service and administrative processes. Manufacturing
and service companies should consider the positive impact Lean will have on
all organizational processes when developing their Lean process improvement
strategy. (Read
More)
Lean
Production
Even
processes that generally add value often have individual tasks that are
non-value-added. Lean Production uses a variety of tools and
techniques to identify these areas of opportunity.
Products and processes are redesigned, improved or sometimes completely
eliminated to attack forms of waste.
The drive to eliminate non-value added activities has obvious benefits. Almost
invariably, preventing a defect is more
efficient than finding and fixing it. Fewer errors mean less rework.
More reliable processes lead to less work-in-process (WIP) inventory and reduced
space requirements. As wasteful activities are eliminated, the elapsed
time to manufacture a product is reduced. The bottom line is that customers
receive a better product, at lower cost
and in less time- in other words more value.
Using
a powerful tool like value stream mapping to identify and help eliminate
non-value added activities, companies can make huge improvements in the time
it takes to deliver products or services to their customers. Reductions in the
total response time of 50% to 90% are
common. Many companies have slashed lead times of products
built to unique customer requirements from months to a matter of hours.
We
offer lean management expertise to service organizations and
administrative departments. We can leverage the benefit of our training and
implementation experience in service organizations to help you hone your
competitive edge and prepare for long-term survival. To help you determine the
approach for implementing lean in your organization we offer the following
services:
Our Capabilities
Value Stream Analysis
We can help you analyze
how you deliver value to your end customers. Our value stream analysis process
consist of the following steps:
- Suppliers/Inputs-Outputs/Customers
determination
- Define the value the customers receive
from the value stream
- Establish the business case for
improving the value stream
- Develop key performance indicators
- Walk the value stream to observe and
collect data
- Create "Current State" map of the value
stream-product and information flows
- Create the "Future State" map of the
value stream
- Develop action plans to achieve the
"Future State"
We can help you transform your organization into a
lean enterprise by providing a structure to ensure that your lean implementation
team functions effectively and deliver sustainable results. You will learn to
define value from your customers’ perspective, identify your value stream,
eliminate the seven deadly wastes, improve the flow of work, implement a
pull system, and continually improve your processes. Take a look at this example
of "Achieving Operational
Excellence."
Lean Enterprise Training
Our Lean Manufacturing and Lean Enterprise Training
include an introduction to lean, a
lean manufacturing or
lean office
readiness assessment, and lean simulations to stimulate the learning experience.
You will explore and practice alternative solutions to traditional batch
logic, be able to recognize and demonstrate the benefits of applying
“Lean” techniques, and learn to measure the key financial and productivity
performance of implemented changes. We also offer a
Lean Office Training workshop
to jump start your waste elimination efforts in the front office.
Lean Simulation Workshops
Our
Lean
Business Simulation workshops are highly
interactive and hands-on. The workshops have been used by many organizations to
introduce the core principles of the lean manufacturing and continual improvement.
Your organization will develop a vision of the “ideal” production system and experience the difference between traditional and lean production
systems and their impact on the bottom line.
Lean Business Simulation participants
We also offer a
Lean Office Simulation to
introduce your office staff to Lean concepts and motivate them to make
improvements in their office processes by eliminating waste. Some comments about
our Lean OfficeSimulation :
“I
had a lot of fun in this workshop. The topics were very interesting and the
examples given clear. I am looking forward to using my new knowledge in my work.
Thanks.”- Engineering Assistant-Medline.
"I had no idea what a Lean
Office Simulation was, but now I can see how important it is to an organization.
It was wonderful and I am going to try to apply some of the techniques I have
learned."
Administrative Secretary Roosevelt
University.
"Very
useful information in assisting staff in understanding value-added activities'
importance and how to reduce/eliminate non-value-added functions. You also made
this learning experience fun."
Associate Dean College of
Business-Roosevelt University.
“I
think the workshop was very valuable information that gave us an eye opener
about how things can be more efficient or how our way of doing things takes us
longer. It showed how teamwork makes thing easier for us and can be more
profitable for the company …I enjoyed participating.” - Secretary- Akzo
Nobel Aerospace Coatings
“It
would be great for supervisors and managers to attend the workshop. Great ideas
to make our work flow run smoother.”- Anonymous-Medline.
Learn
how to Boost Your Bottom Line Today With Our On-site Lean Workshops
Lean Implementation Approaches
Beside
our full scale consulting and implementation services of Assess - Execute -
Sustain we offer four
flexible approaches to Lean implementation that
can help your organization implement Lean process improvements quickly,
inexpensively, and without over-burdening staff resources.
Learn
more about our Flexible Approaches to Lean.
Lean Management Systems
Employees attending a daily LMS meeting
Lean implementation can become another program of the day if
it isn't sustained. Sustainability can be achieved with our Lean Management
System (LMS) process. LMS will help your department managers improve process
cycle time and customer satisfaction. LMS is based on the pull system. A
flexible and simple method of controlling and balancing the flow of work through
a department. Work (projects, orders, products, quotes, etc.) is processed based
on a managed FIFO basis. LMS promotes flexibility because it emphasizes cross
training of employees so they can perform any task in the department. Our LMS
implementation experience includes projects in North America, Europe and Asia.
Think
Lean to Escape the Planning Loop Trap
Underlying the operations of every company is its value delivery system. It is
the central processing unit of the entire company. For example, what does it
take for a computer manufacturer to receive an order, process the order, produce
the computer, deliver it, and collect payment? What are all the steps that a
mortgage company goes through in processing a mortgage application and
delivering a timely and accurate loan decision? How does Toyota design a new
vehicle made up of thousands of component parts, manage the daily flow of orders
and shipments with suppliers and assembly plants? (Read
More)
Basic
Business Statistics Course Now Available
make the right choice!
Contact us today to learn more about how our lean management services can help
you develop customer-oriented, waste-free, robust, flexible processes. You'll be
glad you did.
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Quantum Associates, Inc
